Privacy Policy

Effective Date: June 1, 2026

Last Updated: June 1, 2026

Welcome to the website of EHJ Voices. We provide professional voiceover services. We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ehjvoices.com (the "site"), submit inquiries, or engage our services.

This policy is designed to comply with global privacy standards, including the EU and UK General Data Protection Regulation (GDPR), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and United States state privacy laws (including the CCPA).

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you voluntarily provide it to us or automatically via tracking technologies.

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A. Information You Provide Voluntarily

Contact Data: Name, email address, phone number, and company name (e.g., when you fill out a contact form, request a voiceover audition/demo, or ask for a quote).

Project Data: Scripts, audio requirements, creative briefs, and project descriptions you send us.

Financial Data: Billing addresses and payment details if you retain our services (processed securely via third-party payment processors).

B. Information Collected Automatically

Log & Usage Data: Your IP address, browser type, operating system, referring URLs, and how you interact with our Site (pages viewed, time spent).
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Cookies and Tracking Technologies: We use cookies to optimize your browsing experience and analyze web traffic (e.g., via Google Analytics). You can manage your cookie preferences through your browser settings or our website's cookie consent banner.

2. How and Why We Use Your Information (Legal Bases)

If you are visiting from the EU or UK, we must have a "lawful basis" to process your data. We rely on the following bases to process your information under global laws:

Performance of a Contract: To provide voiceover quotes, deliver audio files, communicate about ongoing projects, and manage billing.

Consent: If you opt-in to receive marketing materials or newsletters, or when you consent to non-essential cookies. You can withdraw your consent at any time.

Legitimate Interests: To improve our Site's functionality, prevent fraud, secure our systems, and handle day-to-day business administration, provided these interests do not override your privacy rights.

Legal Obligation: To comply with tax, accounting, or other regulatory requirements.

3. Sharing and Disclosing Your Information

We never sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with trusted service providers who help us run our business, including:

Hosting and IT Infrastructure: Our website hosting provider.

Analytics Providers: Tools like Google Analytics to understand website performance.

Communication & Invoicing Tools: Email service providers and accounting/billing software used to send invoices and project updates.

All third-party processors are legally bound to protect your data and are prohibited from using it for any other purpose.

4. International Data Transfers

Because we operate globally, your information may be transferred to, stored, and processed in countries outside of your home country (including the UK, EU, USA, and Canada).

When transferring data across borders, we ensure appropriate safeguards are in place—such as using European Commission-approved Standard Contractual Clauses (SCCs) or relying on country-specific adequacy decisions—to guarantee your data receives an equivalent level of protection.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Contact inquiries are typically retained for 2 years unless you enter into a business contract with us.

Project data and financial records are retained for 7 years to comply with tax laws.

6. Your Global Privacy Rights

Depending on your location, you have specific rights regarding your personal data:

If you are in the UK, EU, or Canada:

Right of Access: You can request copies of the personal data we hold about you.

Right to Rectification: You can ask us to correct inaccurate or incomplete information.

Right to Erasure ("Right to be Forgotten"): You can request that we delete your data, subject to certain legal exceptions.

Right to Restrict or Object: You can object to us processing your data (e.g., for direct marketing).

Data Portability: You can request that we transfer your data to another organization.

If you are in the United States (e.g., California, Virginia, Colorado):

Right to Know: You can request disclosure of what specific personal information we have collected and how it is used.

Right to Delete: You can request the deletion of your personal information.

Right to Opt-Out: While we do not sell your data, you have the right to opt-out of targeted advertising or profiling.

Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at the email address provided in Section 8. We will respond to your request within 30 days (or the legally required timeframe for your region).

7. Security of Your Data

We implement appropriate technical and organizational security measures (such as SSL encryption on our website and secure, password-protected local storage) to protect your personal data from unauthorized access, loss, or alteration. However, please remember that no method of transmission over the internet is 100% secure.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

EHJ Voices

Email: info@ehjvoices.com

Postal Address: London, UK

Data Protection Contact: Erik Houlihan-Jong